The management of the property from the genesis, Hello Albania, now a limited company established, it had the objective to simplify the offer of services by implementing the best best practices from abroad. Unlike the real estate agency’s competitors in Vlora, we decided not to search for clients for the services we offer, but we started an inverse analysis with a focus on the customer. After the definition of the customer (Which is, where it comes from, how long it will remain) we have provided the range of services that are appropriate to the typical customer. The list changes many times until the creation of an amalgam of services also appropriate to our goals and our mision. Among the many services that make the core business of our company distinguishes the real estate agency in Valona and the management of real estate, the latter based on the concept of sharing economy.