For 26 years P. H. Royal sp. z o. o. has been importing, exporting and manufacturing luxury food products. It is a family-run business with exclusively Polish capital. Please tell us how it all started. The company began trading in 1991. At that time making a phone call to Germany required placing the call through a telephone exchange, and any trip abroad required a visa and passport. From the beginning, Royal has been importing olives under its own Royal Brand and tinned tropical fruits, such as rambutan, lychee, breadfruit. Many of these products appeared in Poland for the first time. P. H. Royal sp. z o.o. was the first importer of olives to Poland after 1989. But later the company began manufacturing spices according to its own patented utility model. Yes. We succeeded in placing these products in many delicatessen stores. Thanks to the co-operation with customers we developed a product offer containing in excess of 200 spices. We also designed a mahogany spice rack enabling stores to display our products in an attractive way. Proprietary Royal Brand mixes, such as wild chicken or scrambled eggs with chanterelles soon found favour among consumers. Currently, our offer also includes original containers with flavoured salts from different countries, chestnut products and organic coconut flour and coconut sugar. The packaging of Royal Brand spices is also a patented utility model, protected in the entire European Union. You mentioned patents. How important to you is patenting products and ensuring their quality? Both quality and patents are very important. The company holds a number of patents and continues to improve its products. For example, we have launched an innovative cardamom, guarana, cinnamon-flavoured drinking chocolate. Recently, one of the American retail chains said that the Royal brand organic chocolate with guarana was a product never seen by them before. Many products enjoy popularity among customers. For this reason, since 2009 the company has been receiving the Mark of Quality (2009, 2010, 2011, 2012), the Silver Quality of the Year and finally the Gold Quality of the Year in 2014. These prestigious awards were granted by the Chapter of the Quality of the Year Mark under the patronage of the Dziennik Gazeta Prawna daily. We have also received the Eco Quality of the Year Award.
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